Outstanding October

Wayne

I can't believe it's the end of September already. Wait, no, it's the end of October. It doesn't seem two minutes since our last end of month review.

Probably because I spent the first week of the month on holiday in Spain, my favourite country to visit as the weather is always spot on, the food is amazing and you can’t beat a pint of Estrella in a frozen tankard. Thanks to a client who allowed us to rent their holiday home we visited many places on the Spanish coast including Valencia, Calpe, Denia and Javea.

I’m talking about a holiday and it’s 4 degrees outside… enough reminiscing and back to reality. It’s getting dark now at 6pm which means the workload is in full flow as clients finalise their Halloween and Bonfire promotions before going full steam ahead with their Black Friday and Christmas campaigns, while others start to discuss their plans for the new year with us.

In terms of project work October has been a total mix of websites and bespoke systems. We’ve recently completed a booking system which takes our client’s customer data online, backing it up regularly with full employee accountability to improve their internal communication and help them track bookings much easier – wherever they are in the country. And last but definitely not least the new system drastically reduces the amount of paper the business was using. We like to make small differences like that where possible.

It’s great to see our work being used effectively to save people time, whether it’s an easy-to-use website or bespoke system which makes somebody’s job easier, it’s great to see the difference that Twilo is making to other businesses.

Matt

For me October has been a month full of eCommerce website designing and building. I’ve had two websites on the go all month, both at slightly different stages. One of these is now reaching the exciting time of being ready to launch, the other will be ready in the next week or so, so unfortunately I can’t share either of the projects just yet.

Between these two websites I’ve also been working on an interesting project to introduce an online booking system for flyingeese.co.uk. The main aim here was to build a system that allowed online bookings and deposit payments, with a strong focus on creating a simple and smooth booking process.

Whether you are signing up for a website or checking out your latest purchases, the online form is something we all love to hate, so injecting a bit of fun isn’t straight forward. I enjoyed this challenge, as it involved a lot of thought about the user, and working out how to make it an exceptional experience for them.

I think in the end we built a great solution which balances some interesting design elements with usability, now we just have to wait and see if our hard work pays off in the all important conversion rates.